TERMS & CONDITIONS

By using this website, you agree to our Terms & Conditions. If you do not agree, kindly do not use or access our services and website.

This website has a strict privacy policy and you cannot re-use any images, videos or information on this website before taking prior written permission.

You are expected to have good code of conduct while using our website and availing our services. Indecent behaviour will not be tolerated.

SHIPPING

All prices on this website are in Indian Rupees.

Once we receive the order, we dispatch your products within 2 working days using the most reliable courier services. You should receive your order within 4-7 working days of dispatch.

We provide free shipping on orders above Rs. 1499/-

We charge a flat shipping rate of Rs. 90/- per order on orders below Rs. 1499/-

CANCELLATION AND EXCHANGE POLICY

Any request for cancellation of orders once the order is dispatched will not be accepted.

All purchases will be Non-Refundable.

Exchanges are accepted only if there is any manufacturing defect. This should be proved to our team through pictures of the product received. The material should be sent back to us on the official address. The product has to be dispatched within 2 days or receiving the delivery. The delivery charges for the return will not be refunded. Only after the products is received back to us, you will be mailed a coupon code which you can redeem on our website for your next purchase.

All sale & discounted purchases are non-exchangeable.

No Exchange/Return will be given for Jewellery and Pins.

 

The Brand, Ramsha Sultan reserves all right to cancel your order without any explanation of doing so.

We hold all the right to change or modify our Terms & Conditions.

Our team operates from 11 AM to 5 PM Monday-Friday (Except Public Holidays).